Rakibul Islam

About Me

I am a Software Engineering graduate with 6+ years of professional experience in IT operations, SAP technical support, cloud server management, and web technologies. Currently working at UNICOIL in Saudi Arabia, I support business-critical systems including SAP, AWS EC2 servers, WordPress websites, domains, and hosting infrastructure. I specialize in bridging business and technology, working with stakeholders, management, and technical teams to improve reliability and operations.

  • Nationality Bangladeshi
  • Current Address Jubail, Saudi Arabia,
  • Email irakibul550@gmail.com
  • Phone 0572630756

What I Do

Cloud & Server Management

Managing AWS EC2 and cPanel servers including updates, monitoring, backups, and security to ensure high availability and performance.

SAP Technical Support

Providing SAP technical support, issue resolution, user assistance, and system stability for business operations.

Web Development

Designing and developing responsive websites using WordPress, PHP, HTML, CSS, and JavaScript with a focus on performance, security, and usability.

Hosting & Domain Management

Managing domains, DNS, SSL certificates, email accounts, website migrations, and backups across multiple hosting providers.

Project Coordination

Coordinating teams, timelines, documentation, and stakeholders to ensure smooth execution and successful project delivery.

Mobile App Development

Developing mobile applications using Flutter and modern frameworks, focusing on clean UI, performance, and scalable architecture.

Resume

Education

2016 – 2020
University Malaysia Sarawak

BSc in Software Engineering

Malaysia Government Scholarship recipient with a strong foundation in software development, databases, system analysis, and IT project coordination.

2013-2014
Kushtia Government College

HSC – Science

Higher secondary education with a strong science background.

Experience

2025 – Present
UNICOIL – Saudi Arabia

Web Development and cloud & IT administration

• Develop, maintain, and administer corporate websites and web applications using PHP, Laravel, WordPress, JavaScript, SQL, and related technologies.

• Manage domain and hosting environments, including cPanel, DNS, SSL certificates, MySQL/phpMyAdmin, backups, website migration, and email configuration.

• Designed and developed an Enterprise IT Asset Management System covering asset registration, approval workflows, assignments, returns, transfers, employee/department custody, QR labeling, dashboards, reporting, and audit history.

• Developed an AI-powered corporate assistant using Next.js, NestJS, FastAPI, OpenAI API, Pinecone, and MongoDB Atlas.

• Manage AWS EC2 application infrastructure, including Ubuntu Linux, Nginx, PM2, application deployment, monitoring, and troubleshooting.

• Develop and integrate REST APIs for internal applications and business systems.

• Provide IT infrastructure, application, and technical support, including troubleshooting, system access, backups, and documentation.

• Support SAP S/4HANA, SAP SD, and ABAP-related technical activities. including sales processes, SAP tables, reporting, and troubleshooting.

• Coordinate with IT, Business Development, Marketing to gather requirements and implement digital solutions.

• Manage UNICOIL’s corporate social media channels, including content publishing, account administration, monitoring, and coordination of digital communications.

2023 – 2024
iLab Information Technology

Operation Supervisor

• Supervised daily technical and logistics operations, ensuring smooth coordination between field teams, management, clients, and support functions.

• Provided technical and system support for operational activities, including troubleshooting, user support, data management, and day-to-day IT requirements.

• Coordinated fleet operations, workforce deployment, schedules, and resource allocation according to client and operational requirements.

• Monitored daily operations, service performance, deadlines, and project activities to ensure timely delivery.

• Prepared operational reports, analyzed performance data, and followed up on issues and corrective actions.

• Coordinated with clients, internal departments, drivers/field teams, and management to resolve operational and technical issues.

• Maintained operational records, project documentation, reports, and document-control processes.

• Supported project planning, requirement gathering, process improvement, and implementation of operational solutions.

• Assisted management with business development, client coordination, and continuous improvement of service operations.

Oct2022-Dec2022
National Environmental Preservation Company (BeeA'h)

Document Controller

• Managed operational documentation related to the receipt, handling, and disposal of waste materials.

• Prepared and maintained required records, forms, reports, and supporting documentation for daily operations.
• Coordinated with chemists and operational teams regarding waste disposal activities and related documentation.
• Prepared daily landfill activity reports and submitted operational updates to the head office.
• Maintained organized records and supported document tracking, retrieval, and reporting requirements.
• Supported branch operations by ensuring documentation and activities followed established procedures.

Mar 2022 – Aug 2022
HNGC Saudi Contracting Company

IT & Administrative Support

• Provided administrative and secretarial support for daily office and project operations.

• Maintained and updated the company website and supported improvements to website usability and content.

• Prepared business correspondence, reports, documents, and other administrative records.

• Coordinated communication between management, clients, vendors, and other stakeholders.

• Maintained electronic and physical filing systems and supported document-control activities.

• Provided basic IT support for office users, systems, and day-to-day technical requirements.

• Supported meeting coordination, follow-ups, data management, and general office administration.

Sep 2020 - Dec 2021
Byparts (Asia) Sdn Bhd

Software & Scrum Coordinator

Developed and maintained web applications using Laravel, PHP, JavaScript, Typescript, Flutter, HTML, CSS, and SQL.

• Analyzed business and user requirements and translated them into software features and technical solutions.

• Developed backend functionality, database structures, and application modules based on project requirements.

• Built and integrated REST APIs for application communication and data exchange.

• Performed application testing, debugging, bug fixing, and ongoing software maintenance.

• Participated in Agile/Scrum activities, including sprint planning, Scrum meetings, task coordination, and progress tracking.

• Coordinated with stakeholders and project teams during requirements gathering, development, implementation, and system improvements.

• Supported project documentation, implementation activities, and application performance monitoring.

Technical Skills

HTML, CSS, Bootstrap & JavaScript

90%

Web Development (WordPress, PHP,Laraval, MySQL & TypeScript)

85%

Flutter & Android Development

75%

AWS, Hosting & System Administration

80%

SAP Technical Support

85%

Additional Skills

View all 66 skills
  • Web Development
  • Android Development
  • PHP
  • Flutter
  • Web Hosting
  • Content Management Systems (CMS)
  • Information Technology
  • Angular
  • Amazon EC2
  • SAP Professional Fundamentals
  • Software Project Management
  • SAP Project Management
  • SAP Technical Consultant
  • ABAP
  • SAP Implementation
  • SAP Sales & Distribution
  • Project Management
  • Business Requirements
  • Software Design
  • Software Infrastructure
  • Software Documentation
  • Domain Name System (DNS)
  • System Administration
  • Requirements Analysis
  • SQL
  • Software Testing
  • cPanel
  • Business Development
  • Scrum
  • Agile Methodologies
  • Operations Management
  • Adobe Acrobat
  • Leadership
  • Social Media
  • IT Management
  • Microsoft Word
  • Microsoft PowerPoint
  • MySQL
  • C/C++
  • Java
  • Microsoft Office
  • Microsoft SQL Server
  • WordPress
  • Microsoft Access
  • Cloud Firestore
  • Public Speaking
  • Python
  • JavaScript
  • HTML
  • CSS
  • Bootstrap
  • Technical Documentation
  • OutSystems
  • Figma
  • MongoDB
  • Document Management
  • Paperwork
  • Supervisory Management
  • Office Administration
  • Fleet Management
  • Company Secretarial Work
  • Social Media Marketing
  • Logistics Management
  • Digital Marketing
  • Testing
  • Laravel

Certifications

Bachelor of Computer Science with Honours (Software Engineering)

Universiti Malaysia Sarawak
22 December 2020 Sarawak, Malaysia
View credential

Beginner PHP and MySQL Tutorial

Infinite Skills / Udemy
15 May 2020 Online
View credential

How to Start and Run a Web Hosting Business from Home

Udemy
18 March 2025 Online
View credential

Flutter & Firebase: Build a Complete App for iOS & Android

Udemy
16 April 2020 Online
View credential

Learn SAP ABAP Fundamentals and Core Programming Concepts

Board Infinity / Coursera
5 July 2026 Online
View credential

30 Hour – General Industry Safety OSHA Compliance

International Association of Safety Professionals (IASP)
9 May 2022
View credential

Higher Secondary Certificate (Science)

Board of Intermediate and Secondary Education, Jessore
13 August 2014 Bangladesh
View credential

Dakhil Examination Certificate (Science)

Bangladesh Madrasah Education Board, Dhaka
7 May 2012 Bangladesh
View credential

Projects

Web applications, mobile experiences, systems, and technical projects from my portfolio.

Contact

Jubail

Freelance Available

How Can I Help You?